Terms of use
General Terms of Use
Effective Date: 09.09.2024
Welcome to Novae Capetown (“we,” “us,” or “our”). By accessing or using our website [novaecapetown.com] (the “Site”), you agree to comply with and be bound by these General Terms of Use (“Terms”). Please read these Terms carefully before using the Site.
1. Acceptance of Terms
By accessing, browsing, or using the Site, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to use our Site. By using the Site, you represent and warrant that you have the legal capacity to enter into these Terms.
3. Account Registration
To access certain features of the Site, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and complete. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
4. Product Information and Availability
All products displayed on the Site are subject to availability. We strive to provide accurate product descriptions and pricing information. However, we do not guarantee that the product descriptions, colors, pricing, or other content available on the Site are accurate, complete, reliable, current, or error-free.
5. Pricing and Payment
Prices for products are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice at any time. Payment is due at the time of purchase. We accept various forms of payment, as specified during the checkout process.
6. Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information or if we suspect fraudulent activity. If we cancel your order after payment has been processed, we will refund the payment amount.
7. Shipping and Delivery
Shipping and delivery times are estimates and are not guaranteed. We are not responsible for delays caused by external factors such as customs clearance, shipping carrier delays, or other unforeseen circumstances.
8. Returns and Exchanges
Our return and exchange policy is governed by the terms outlined on our Returns and Exchanges page. Please review this policy before making a purchase.
9. Intellectual Property Rights
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Novae Capetown or its content suppliers and is protected by applicable intellectual property laws. You may not use any content without our express written permission.
10. Prohibited Conduct
You agree not to use the Site for any unlawful purpose or in violation of these Terms. Prohibited conduct includes, but is not limited to:
- Uploading or transmitting any content that is offensive, harmful, or infringes on the rights of others.
- Using the Site to distribute unsolicited promotional or advertising content.
- Engaging in activities that could harm or disrupt the Site’s functionality or security.
11. Limitation of Liability
To the fullest extent permitted by law, Novae Capetown will not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with your use of the Site or purchase of products.
12. Disclaimer of Warranties
The Site and all content, products, and services available on the Site are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the Site’s functionality, availability, or the accuracy of the information provided.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Capetown for the resolution of any disputes arising from these Terms or your use of the Site.
14. Changes to the Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
15. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: contact@novae-capetown.co.za